Affiliate FAQ.

FAQ Affiliate program - The following are some frequently asked questions about The Carat Art Affiliate Program:
1. What is an affiliate program?
An affiliate program allows one website or social media channel to refer visitors to another website that is selling a product and get credit for any product that is purchased on that website from the referred visitors. So, in the case of our affiliate program your visitors or social media followers and fans are offered a link which enables them to enter our website. Once they visit our website through this link they receive a discount and you start earning.
2. How do I sign up?
To sign up for the Carat Art program simply fill out the application form. You will be asked to read and agree to our terms and conditions before your application can be submitted. We will review your application and if accepted, you will receive an e-mail notification with your login information. Once you have that email, you can log-in and start creating links to start advertising on your website or social media channel and start earning money.
3. Why should I sign up for the Carat Art program?
First, your customers will benefit from Carat Art's huge selection of unique products and services and excellent customer service. Second, you will make commissions for the referral. Your visitors will be thrilled that they got such a helpful referral from you and they would appreciate an offered discount too! It makes you look great and earns you cash.
4. How much does Carat Art pay in commissions?
Carat Art commission is variable and it depends on the involvement and referelas. The more you advertise, refer and sell, the more you earn.
5. How often does Carat Art pay our affiliates?
Commissions are paid out weekly.
6. What sort of tools and marekting material do you provide to your affiliates?
We equip our affiliates in a high quality and very carefully prepared Carat Art Affiliate Package which contains banner ads, button images,our logo text links, e-mail copy & suggestions on how to best sell our products and services. If you have a special request regarding advertising materials please do not hesitate to contact us (service@carat.art).
7. How do I link to www.carat.art once I'm an affiliate?
After you sign up and are accepted, you will be able to log-in and see examples on how to link to us. It's very simple.
8. Is there any cost to become an affiliate?
No, the program is free.
9. Do you pay commissions on all of your products?
We pay a commission on every sale from our website. From time to time, there may be some products excluded, based on manufacturers limitations.
10. How do I check my statistics to see how I am doing?
After you have been accepted into the program, you will be able to log-in to your Affiliate account and see your sales and commission results.
11. Can I use content from your site?
We provide content for you in the Carat Art Affiliate Package and by request. You may not republish duplicate content from other areas of our website.
12. Can I join your affiliate program if I am outside Germany?
Yes, we distribute our products worldwide and we welcome international affiliates.
13. Can I cancel my affiliate program at any time?
Yes, simply drop us an email to inform us about leaving our affiliate program. However, Carat Art reserves the right to cancel the membership, if the program participant is inactive, or in case of violation of our Terms and Conditions.
14. How to advertise with Carat Art Start Up Package?
Carat Art Start Up Package has been very carefully prepared by our marketing team giving you all the tools you need to start earning and promoting our fantastic products. Please read a PDF letter from your package to find out info about do’s and dont’s. However we invite you to share our posts and stories across your channels, where you can paste your affiliate link to follow.
15. When and where should I use my affiliate link for my followers to follow?
The personal affiliate link should be only used, when advertising and promoting Carat Art products. It can also be posted, when sharing content from our social media channels i.e. reposting our stories or Instagram and Facebook posts. Section of Highlighted stories on our Instagram account also provide a content, which can be shared.
16. Do I get a discount to purchase and promote your products as an affiliate?
Our affiliates get 35% discount of every purchase they make through an email assigned to affiliate program profile. However we review these regularly and in case of lack of promotion and low performance we reserve the right to withdraw this deal.
17. Can I inform my followers of free delivery option?
Yes of course you can . We offer free shipment for orders value over €30,00 in Germany. Also for orders over €40.00 (Austria, France, Belgium, Netherlands, Luxembourg, Denmark, Czech Republic) and over €45.00 (other European countries) the shipment is free of charge. Outside the Europe the charge for the shipment is €30,00.
Contact
Email: service@carat.art
Phone: 0049 7033 5438023
Service hours: 09:00 - 16:00 (MEZ)
Address: carat.art c/o LBC GmbH · Hofstetten 6 · 71120 Grafenau · Germany

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