Delivery and Payment.

Payment

The following payment methods are offered in our webshop as a minimum:

  • Giropay (only in Germany)
  • Credit card (MasterCard, Visa)
  • PayDirekt (only in Germany)
  • PayPal
  • Sofort(Klarna)

 

Shipping

Orders via the webshop are only possible for customers who have their habitual residence (billing address) in one of the following countries and can provide a delivery address in the same country: Andorra, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French-Polynesia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, United States of America, Vatican City.
Enquiries about this and other countries please email to: service@carat.art
The goods are shipped by parcel service. A delivery can be divided into several packages.

 

Shipping costs in Germany

Shipping costs vary depending on the value of your order. For orders placed in Germany worth up to €29.99, shipping costs are max. €5.99. For orders over €30.00 the shipment is free.

 

Shipping costs outside Germany

Shipping costs vary depending on the value of your order and the shipping method.
Within Europe: The shipping cost vary and depend on the country where order has been placed or to which it is to be shipped.
For example for an order value between €30.00 and €59.99, the cost could differ between €8.99 and €19.99
For orders over €45.00 (AT, BE, NL, LU, DK) or over €60.00 (FR, CZ, PL, MC) or over €70.00 (AD, BG, CH, EE, FI, GR, IE, IT, HR, MT, SM, SE, SK, SI, ES, HU, UK, VA) or over €100.00 (other European countries), we offer free shipment.
Outside Europe: the shipment costs vary depending on the destination and cart value. We offer free shipment to USA and CAN for an order value over €200.00.

Shipping costs US / Canada

Shipping costs vary depending on the value of your order and the shipping method and your cart value.
We offer free shipment to USA and CAN for an order value over €200.00.

Delivery time

Delivery times stated by us are calculated from the time of our order confirmation, subject to prior payment of the purchase price. Articles in the online shop with the status “available immediately have a delivery time of approx. 1-5 days within Germany, 2-6 days within Europe and 3-8 days outside Europe. For items with the status “Available on back order”, the delivery time is up to approx. 10 weeks.

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